General Terms & Conditions

General Terms and Conditions of Business

1. General

1.1 Scope of application
These General Terms and Conditions shall apply in the version valid at the time of conclusion of the contract to all business relations between us TL Berlin Sales, Mr. Danny Uhlmann, Thälmann Straße 19, 99085 Erfurt / alternative address: City Tower 2, 48 Sheikh Zayed Road, Office 201, Dubai/ UAE and you. Should you use conflicting general terms and conditions, these are hereby expressly contradicted.
1.2 Contractual Agreement
Contract language is German and English.
1.3 Protection of minors
The German law for the protection of minors must be observed. In accordance with the German Youth Protection Act, we do not sell wine to young people under the age of 16. Spirits are not sold to young people under 18 years of age. By placing an order, the buyer confirms that he or she is of the required age according to the German Youth Protection Act.
1.4 Registration
You can create a customer account. Here, the required data will be requested. The entries are confirmed by clicking on the "Register" button. You will then receive a confirmation e-mail with the information required for login. Only when you have logged in to our website for the first time with these details is the registration complete.
The password that enables you to access the personal area must be treated as strictly confidential and may not be disclosed to third parties under any circumstances. You shall take appropriate and reasonable measures to prevent third parties from obtaining knowledge of your password. A customer account cannot be transferred to other users/customers or other third parties. We are not liable for damages caused by the misuse of the password.
1.5 Conclusion of contract
The presentation of the product range in our online store is initially subject to change and non-binding. The ordering process consists of a total of four steps. In the first step you select the desired goods. In the second step, you enter your data, including billing address and, if applicable, different delivery address, unless you have already stored them in your customer account. In the third step you select the desired payment method. In the fourth step you have the opportunity to check all details (e.g. name, address, payment method, ordered items) once again and correct any input errors before you confirm your order by clicking on the button "order subject to payment". With the order you declare your contract offer bindingly. We will confirm receipt of the order immediately. The confirmation of receipt does not constitute a binding acceptance of the order. We are entitled to bindingly accept the contractual offer contained in the order within two days of receipt of the order by e-mail, telephone, post or by notifying you of the dispatch of the goods. The contract shall only be concluded upon acceptance.
1.6 Storage of the contract text
The contract's text will be stored by us and sent to you in text form (e.g. by e-mail or post) after you have sent your order together with these General Terms and Conditions and customer information. However, the contract text can no longer be retrieved by you via the website after you have sent your order. You can use the print function of the browser to print out the relevant website with the text of the contract.

2. Delivery

2.1 Partial deliveries
We are entitled to make partial deliveries if this is reasonable for you. In the case of partial deliveries, however, you will not incur any additional shipping costs.
2.2 Delays in delivery and performance
Delays in delivery and performance due to force majeure and due to extraordinary and unforeseeable events which cannot be prevented by us even by exercising the utmost care and for which we are not responsible (this includes in particular strikes, official or court orders and cases of incorrect or improper self-delivery despite covering transactions to this effect) shall entitle us to postpone the delivery by the duration of the impeding event.
2.3 Exclusion of delivery
Post office box addresses shall not be supplied.
2.4 Default in acceptance
If you are in default of acceptance of the ordered goods, we shall be entitled, after setting a reasonable grace period, to revoke the contract and to claim damages for default or non-performance. During the delay in acceptance, you shall bear the risk of accidental loss or accidental deterioration.
2.5 Time of performance
Unless expressly agreed otherwise, delivery by us shall be made within 5 days. The period for delivery shall commence on the day after the payment order is issued to the remitting bank in the case of payment in advance or on the day after the conclusion of the contract in the case of payment on delivery or purchase on account. The period ends on the following fifth day. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the period ends on the next working day.
3. Payment
3.1 Prices and shipping costs
All prices are inclusive of VAT. In addition, there are the costs for packaging and shipping, which are shown separately in each case, unless collection by you at our place of business is agreed.
3.2 Default of payment
You shall be in default of payment if payment is not received by us within two weeks of receipt of the invoice. In the event of late payment, interest shall be charged at a rate of 5 percentage points above the prime rate of the European Central Bank, or 9 percentage points above the prime rate of the European Central Bank in the case of legal transactions in which a consumer is not involved. If you default with your payments, we reserve the right to charge 2.50 euro reminder fees. We reserve the right to claim damages in excess of this amount. You shall have the opportunity to prove that we have incurred no or less damage.
3.3 Right of retention
You shall only be entitled to assert a right of retention for counterclaims that are due and based on the same legal relationship as your obligation.